Refund & Return Policy

 

At NKD Beauty, we want you to love your purchase. If you are not completely satisfied, we’re here to help.

 

Returns

 

You may request a return within 14 days of receiving your order. To be eligible for a return:

 

The item must be *unused, unopened, and in its original packaging**
The item must be in the *same condition that you received it**
* Proof of purchase or order number is required

 

To start a return, please email [hello@nkd-beauty.com](mailto:hello@nkd-beauty.com) with your order number and reason for the return. Our support team will provide instructions on how to proceed.

 

Refunds

 

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

 

If approved, your refund will be processed to your original method of payment within 5–10 business days, depending on your payment provider.

 

Non-Returnable Items

 

For hygiene and safety reasons, the following items cannot be returned or refunded:

 

* Opened or used products
* Items not in their original condition
* Products returned more than 14 days after delivery

 

Return Shipping

 

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

 

Damaged or Incorrect Items

 

If you received a damaged, defective, or incorrect product, please email hello@nkd-beauty.com within 48 hours of delivery with photos of the item and packaging so we can resolve the issue quickly.

 

Contact Us

 

If you have any questions regarding returns or refunds, please contact us at:
hello@nkd-beauty.com